Kapil’s Korner

Simple happenings in the interesting thing called LIFE.

This is the time to hear your customer speak

January 7th, 2009 · No Comments

Just got off the phone with the research agency. Before we talked about the project we did a little chat on business in general and he mentioned that God has been great. Thanks to all the recession and tough market scenario companies are spending more money on research. Every brand wants to know how to [...]

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Tags: Marketing

Reliance delivers a surprise

December 1st, 2008 · 3 Comments

Unexpected but it’s true. Reliance Communication has given me a little surprise. Image Courtesy: ~Athena In October I applied for the WLAN Broadband Internet service from Reliance Communications. After many weeks of waiting the little dish finally arrived but failed to pick up a signal at my house and we gave up. Post this, I [...]

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Tags: Internet/Blog

WOW! factor – onboard Kingfisher Airlines

September 27th, 2008 · 2 Comments

Thought I should share this little WOW! factor I experienced recently onboard a Kingfisher Airline flight to Delhi. When the air-hostess serve the meal to the passengers they have a small list hidden on their tray with each guest name mentioned on it. So instead of saying “Sir, what would you like to have?” I [...]

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Tags: General

Poison could have been a little sweeter

July 10th, 2008 · 3 Comments

On Tuesday I went partying with cousins to Poison. It was a pre-wedding celebration for my cousin and her fiance. It was a great bonding time before sister leaves for her new world. I wish them both lots of luck and God bless them. Poison is one of the posh discotheques in Bandra supposedly run [...]

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Tags: Entertainment

Customer Service gone wrong

January 9th, 2007 · No Comments

Today’s edition of Mumbai Mirror features an article about how someone experienced great customer service at a local Chinese restaurant. Which made me think about a rather poor service offered to me lately. For about two years now I visited a health clinic to solve some of my allergy issues. This was one of the [...]

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Tags: Thoughts