Kapil's Korner

The WOW! Moment is when that little extra makes me have a wonderful customer service experience.   On the weekend, wife and me were shopping for our new apartment at TACC Store. We were browsing the many colourful and rather confusing furnishing material section of the store. Due to the X’mas discounts, the store was busy and [...]

In 2011, I had a lot of air travel on my calendar. Airport check-ins, security checks and getting yourself a good seat can get challenging at times. And when you do the process a couple of times, you seem to pick up hints and better your experience the next time. So here are a few [...]

Sunday was adventurous. Thanks to some new friends in Nairobi we got ourselves ready to go trekking to Mount Longonot. It’s a dormant volcano located Southeast of Lake Naivasha in the Great Rift Valley of Kenya. It’s a 60KM drive from Nairobi city. For somebody who has never hiked, we were excited and even a [...]